Message from Diane Lanctot

Tuesday, June 16, 2020
Dear Customers, 

We greatly appreciate the trust you have placed in Lanctôt and we remain committed to providing you and your community with the level of customer care you need. 
Your continued confidence in us will help protect our society while rebuilding the Canadian economy. 

Lanctôt is a Canadian family-owned company and for more than 65 years we have been collaborating with retailers across the country. We believe collaboration is a powerful leverage for success; we favour listening, service and quality.

In these difficult times, we all need to find solutions to drive through this crisis and generate sales to maintain our businesses. Rest assured we will be ready to support your sales when you reopen and are actually working to secure fall goods deliveries.

While we are preparing ourselves for the official reopening of our operations we are still maintaining a small team for essential services to our optometrists and to the bike industry.

The marketing department is already working on ready-to-use material for you to utilize and to be prepared for the next season.

All of us in the Lanctôt team will put our best efforts to support the recovery of our customers and partners from this world pandemic and our thoughts are with those who are dealing with the virus first-hand. 

Diane Lanctôt
President of Lanctot